Frequently asked questions

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What is Sold So Many?
Sold So Many is a complete conversion toolkit for Shopify stores. It includes verified sold counts, live visitor counters, collection page badges (In Demand & Trending), social proof popups (recent orders, units sold, storewide sales), a live activity homepage widget, A/B testing, and conversion analytics.
How does the verified sales data work?
Sold So Many connects directly to Shopify's API to download your order data and aggregate sales counts per product. The data is refreshed every 24 hours. A verified icon with a tooltip links to a dedicated verification page for your store where customers can see the data is real.
What is the live visitor counter?
The visitor counter shows real-time visitor activity on your product pages. You can configure it to show visitors right now, in the last hour, last 24 hours, last 7 days, or last 30 days. It uses Shopify's Web Pixel API with anonymous session tracking.
How do collection badges work?
Collection badges appear on your collection pages to highlight popular products. 'In Demand' badges show products that meet a sales threshold, while 'Trending' badges highlight products with growing sales velocity. Both are fully customizable with different icons, colors, and positions.
What social proof popups are available?
There are three types: Recent Orders popups show individual purchase notifications, Units Sold popups display aggregate sales metrics for products, and Storewide Sales popups announce store-wide activity. All appear globally across your store.
How does A/B testing work?
You can create A/B tests for any widget or badge. Split traffic between variants, set a test duration, and let the built-in statistical engine (chi-square analysis at 95% confidence) determine the winner. You can auto-apply winning configurations.
What analytics are available?
The analytics dashboard tracks impressions, click-through rates, add-to-cart events, checkout starts, and completed purchases for each widget. You can filter by date range, view device breakdowns, and see which widgets drive the most conversions.
Can I exclude certain products?
Yes. Each widget has its own independent exclusion list. You can exclude specific products from the sold counter, visitor counter, collection badges, and popups separately, giving you full control.
What languages are supported?
Sold So Many supports 13+ languages: English, Spanish, French, Portuguese, Turkish, German, Italian, Dutch, Swedish, Japanese, Chinese (Simplified), Korean, and Malay. All widget text, badges, and tooltips can be localized.
Is it compatible with my theme?
Sold So Many is built as a native Shopify theme app extension compatible with all Online Store 2.0 themes. No code editing required. It automatically inherits your store's primary font and integrates seamlessly via the Theme Editor.